me turn to bob -- let me turn to bob and carol and with their reaction. >> i think president bush in that clip came very close to crossing the threshold that this particular voter, the questioner, was tried to get out, and that was the human connection. what was he feeling? and people made a lot of jokes about bill clinton being able to geneothers' pain, at the that he has close to his heart. president bush was already by this point painted as somebody who was disconnected. you will recall the front page of the "the new york times" and he did not know what a scanner was on a grocery store. of course he did. president bush was simply a nice person on the campaign trail in new hampshire, trying to make conversation with a store clerk. that story took root, and is painted a version of him that was so unflattering to everyday people, made him look privileged and above the fray, above the pain, and that left a huge opening for bill clinton in 1992. >> and bob? >> bill clinton had a better response, much more personal on the human level or spots. if i were bill clinton, i would invite you